Refund policy

  • Return Policy
    • NO Return Policy: 

      Thank you for shopping at VERDOT. Due to the delicate nature of imitation jewelry and hygiene considerations all sales are final.

      Important Information

      • We do not accept returns once an order has been processed and shipped.
      • Please review your order carefully before completing your purchase.

      Damaged or Defective Items

      If your item arrives damaged or defective, we sincerely apologize for the inconvenience. Please contact us at verdot.in@gmail.com within 2 days of delivery with:

      • Your order number.
      • Photos of the item and packaging showing the damage.

      We’ll evaluate your case and provide a resolution, which may include a replacement.

      Contact Us

      If you have any questions or need assistance, please contact us at:

      • Email: verdot.in@gmail.com

        We appreciate your understanding!


       

    • Refund Policy: 

      No Refund Policy

      Thank you for shopping at VERDOT. Please note that all sales are final, and we do not offer refunds for any purchases.

      Important Information

      • Refunds are not available for any reason, including change of mind, incorrect selection, or general dissatisfaction.
      • We encourage you to review product details carefully before placing your order.

      Damaged or Defective Items

      If your item arrives damaged or defective, we are here to help! Please contact us at verdot.in@gmail.com  within 2 days of delivery and include:

      • Your order number.
      • Photos of the damage or defect.

      We will evaluate your case and may offer a replacement  if the issue is confirmed.

    • Exchange Process: 

    • Exchange Policy

      Thank you for shopping at VERDOT. Please note that exchanges are only applicable for orders with a total value of more than ₹1199.

      Important Information

      • Exchanges are available for eligible items only when the order value exceeds ₹1199.
      • The item must be unused, in its original condition, and accompanied by the original packaging , tag will not be removed and receipt.
      • Requests for exchanges must be made within 2 days of delivery.

      How to Request an Exchange

      1. Contact us at verdot.in@gmail.com with your order number and details of the item you’d like to exchange.
      2. Once approved, we will provide instructions for the exchange process.

      Conditions

      • Customers are responsible for the cost of shipping the item back to us unless the item received was damaged or defective.
      • Exchanges are subject to availability of stock.


      We appreciate your understanding!

    • For more details, please refer to our Terms of Service page: https://www.verdot.in/pages/terms-of-service